Riverside University Health System has been recognized for improving patient access during the pandemic.
The California Association of Public Hospitals and Health Systems, and the California Health Care Safety Net Institute, named Riverside University Health one of six recipients of its Quality Leaders Award, according to a statement on Riverside County’s website.
That award is given to health care institutions that improve their performance in their community health centers.
“There was a learning curve for all of us, but now we all work as a team to review each aspect of our job and look for areas of improvement,” said Cecilia Curiel, manager at the Riverside clinic, in the statement.
In April 2020, Riverside University Health began working with Inland Empire Health Plan to standardize procedures in the system’s 13 Riverside County health clinics. Those clinics provide care to nearly 78,000 residents.
The clinics went from treating 1.6 patients per hour to 2.3 patients per hour, increasing by 10,000 the number of patients the clinics treated that year without having to hire more providers, according to the statement.