IE Business Daily Business news for the Inland Empire.
Ontario International Airport is apparently popular with the people who use it.
The airport ranked fourth among mid-sized airports in North America for overall satisfaction, and second among California airports of all sizes in that category, according to J.D. Power’s 2024 North American Airport Satisfaction Survey.
The Inland Empire’s largest airport ranked eighth for customer satisfaction among all North American airports.
“We are elated that Ontario International is recognized among air travelers as a top airport in North America, an honor which I believe is richly deserved,” said Alan D. Wapner, Ontario council member and president of the airport authority’s board of commissioners. “We strive to deliver world-class facilities, amenities and a passenger experience unlike any other.”
The J.D. Power rankings are based on more than 26,000 surveys from U.S. or Canadian residents who traveled through at least one North American airport. The surveys cover departures and arrivals, including connecting airports, during a 30-day period.
